Resume 簡歷	Publications 著作目錄		Projects 研究計畫	Contact 聯絡方式	Chen-Ya, Wang 王貞雅
Chen-Ya, Wang (王貞雅)
現職 Employment		清華大學服務科學研究所助理教授 Assistant Professor, Institute of Service Science, National Tsing Hua University, Taiwan
學歷 Education		賓州州立大學餐旅管理博士 聖加倫大學國際管理碩士 台灣大學國際企業學士 Ph.D, Hospitality Management, Penn State University MS, International Management, University of St. Gallen BBA, International Business, National Taiwan University
學術經歷 Academic Experience		賓州州立大學餐旅管理學院講師 Instructor, School of Hospitality Management, Penn State University
研究興趣 Research Interests		服務接觸與溝通 Consumer responses to service encounters 跨文化服務行銷Cross-cultural services marketing 前線服務人員管理Management of front-line service employees 觀光餐旅行銷 Tourism and hospitality marketing
開授課程 Courses Taught		跨文化行銷溝通Cross-cultural Marketing Communication 前線服務人員專題研討Seminar on Service Providers 組織行為Organizational Behavior 餐旅行銷Hospitality Marketing (at Penn State)